Lululemon

4.0

About Brand

Lululemon specializes in high-quality athleisure and apparel designed for active lifestyles. Crafted from innovative materials, their products offer comfort, durability, and style, making them perfect for yoga, running, and everyday wear. With a focus on fit and design, Lululemon caters to fitness enthusiasts and those seeking versatile clothing that transitions seamlessly from workout to casual outings.

Bestsellers

Recent Reviews

“The Shrewsbury location has been reported for racial discrimination and profiling against Black customers, raising concerns about the effectiveness of the company's diversity initiatives.”

“The jacket is expensive and difficult to clean, as stains do not come out easily. It's not worth the price if maintenance is a concern.”

“Quality and customer service have declined significantly. A recent purchase developed a hole after minimal use, and the return process was complicated and time-consuming, leading to disappointment with the company.”

“Received only one of two jackets ordered and faced difficulties with customer service regarding the missing item. The response was unsatisfactory, and the situation was frustrating.”

“The company refused to accept a return for a faulty, unworn top, citing 'wear and tear.' This experience has left me frustrated and disappointed with their customer service.”

“The leggings lasted only eight months despite being a replacement pair, and the customer service experience was frustrating. Would not recommend purchasing from this brand.”

“Customer service was unhelpful regarding a gift card that was supposed to ship in two days but took four days, resulting in a missed birthday delivery.”

“The customer service experience was extremely disappointing, with inadequate support for incorrectly delivered packages and unprofessional communication from the representative. The lack of accountability for delivery issues was frustrating.”

“The sales associate provided great assistance by searching for the shirt in another store and arranging for it to be shipped when it wasn't available in my size.”

“The experience was frustrating due to difficulty in retrieving a package under a different name. Despite having proof of purchase, the staff's response was unhelpful and dismissive.”

“Lululemon offers decent sportswear shirts, but the shoe selection was disappointing. The service was good, though overall expectations were not fully met.”

“The new location at the Summit is spacious and showcases their offerings well. Despite busy times and long lines, the service is efficient and staff are friendly. Returns are handled professionally.”

“The brand offers comfortable activewear and quality products, but the price seems inflated due to the logo, with similar quality available from other brands at lower prices.”

“The belt bags are affordable and convenient, but the quality of the clothing pieces seems inconsistent, making the high prices questionable.”

“The workout clothing is high-quality, comfortable, and fashionable, making it a great choice for yoga classes, despite being on the expensive side.”

“The toiletry bag is excellent for travel, accommodating both makeup and skincare. It collapses for easy storage and expands when in use.”

“Repeated orders have led to a declining experience, with consistent delivery delays beyond initial and updated dates, and unhelpful support when issues arise.”

“The order was sent to the wrong country, and despite promises of a refund, it has not been processed due to a system change on their end.”

“Customer service was unhelpful, and the product quality was poor. Attempts to return defective leggings were denied. Would not recommend purchasing these leggings.”

“Not worth the investment; very disappointing quality.”

“Received a faulty item and was denied a return despite being a long-time customer. Disappointed by the refusal to refund for a defective product.”

“Contacting customer service about significant shrinkage after following care instructions resulted in minimal assistance. The focus seems to have shifted from quality performance gear to trendy streetwear.”

“I had a disappointing experience at the Lululemon Kotara Store when attempting to return a pair of Align tights that rolled down after half an hour of wear. The associate was unhelpful and dismissive.”

“Exercise caution as there are concerns about fraudulent use of payment methods, and the response to such issues may be lacking.”

“The clothes from this brand are comfortable and well-made, though they can be a bit pricey. The brand has a cool reputation.”

“The clothing is quite pricey, but the soft fabric is incredibly cozy and comfortable for lounging.”

“Customer service is lacking, and my order has not arrived as scheduled. Repeated attempts to get assistance have been unhelpful, leaving me frustrated with the overall experience.”

“The product quality is good, but the customer service was disappointing. A seam defect issue could not be addressed without a receipt, despite having proof of purchase. Overall, a frustrating experience.”

Customers Common Issues

Common Issues	What You Can Do as a Customer
Sizing inconsistent	Check size charts before purchasing any item. Visit a store to try on items for fit. Read customer reviews for sizing feedback.
Slow refunds	Keep track of your return tracking number. Contact customer service for updates on refunds. Request a supervisor if initial support is unhelpful.
Faulty items and poor return policy	Document defects with photos for evidence. Request a return authorization promptly. Escalate issues to higher management if denied.
Unhelpful customer service	Be clear and concise when explaining your issue. Ask for a manager if you’re not satisfied. Follow up persistently until your issue is resolved.
Delivery issues	Track your order regularly for updates. Contact support immediately for delivery problems. Consider using a different shipping address if possible.
Quality concerns	Research product reviews before making a purchase. Inspect items thoroughly upon receipt. Report any quality issues directly to customer service.

Reviews

4.0

4.0 out of 5 stars (based on 1 review)

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Great quality activewear

August 26, 2025

I’ve been wearing Lululemon leggings and tops for over a year and the quality is impressive. The fabric feels durable yet soft, and it holds shape after many washes. Prices are on the higher side, but for me the comfort and fit are worth it.

Emily R.

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Save Advices

Join the Sweat Collective program to save 25% off regular-priced gear if eligible.

Use Lululemon’s student discount to receive 10% off plus free delivery on your purchase.

Shop Lululemon’s sale section to save up to 40-75% off select apparel and accessories.

Download the Lululemon app to access exclusive app-only perks and occasional extra discounts.

Use verified third-party coupon codes to save up to 10-20% off your online order.

Buy discounted Lululemon gift cards from resellers to save up to 5-15% on your purchase.

Use cashback websites or browser extensions to earn 3-10% cashback on your Lululemon online orders.

Lululemon Coupons & Promo Codes

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Shorts Video Reviews

You Tube

TikTok

@weenisluvr
Take this as your warning 🙃 #lululemon #fail #gym
♬ original sound - anna

@sohnime
Which Lululemon define jacket you should get! #lululemon #definejacket #fashiontok #fashiontips #bodytype #recommendations #lululemonhaul
♬ original sound - sohnii - Mora

@andrea.lafave
Obsessed is an understatement #fyp #lululemonhaul #fallaesthetic
♬ original sound - Ándrea LaFave

Instagram

Lululemon

About Brand

Bestsellers

Scuba Mid-Rise Wide-Leg Pant *Waffle

Hotty Hot High-Rise Lined Short 4"

Define Cropped Jacket *Nulu

Define Jacket *Nulu

License to Train Short-Sleeve Shirt

Swiftly Tech Racerback Tank Top 2.0 *Hip Length

Everywhere Backpack 22L

Women's Chargefeel 3 Workout Shoe

Recent Reviews

Customers Common Issues

Reviews

Great quality activewear

Save Advices

Lululemon Coupons & Promo Codes

TODAY'S BEST OFFER

10% Off Your Order

Added by TrishAloha

Free Shipping And Returns

Up to 63% Off Men's Summer Scores + Free Shipping

Shorts Video Reviews