The Ordinary

5.0
  • Skincare
  • Unisex
  • Ages: 19–25, 26–45
  • $

About Brand

The Ordinary offers a range of high-quality skincare products designed to address various skin concerns. Utilizing effective ingredients and innovative formulations, their products are suitable for all skin types. With a focus on transparency and affordability, The Ordinary empowers consumers to make informed choices about their skincare routines. Ideal for anyone seeking effective solutions without the luxury price tag, their line includes serums, oils, and treatments that enhance skin health and appearance.
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  • Canada
  • DECIEM Beauty Group
  • Since 2016

Bestsellers

Exfoliating Toner
The Ordinary Glycolic Acid 7% Exfoliating Toner
The Ordinary

Glycolic Acid 7% Exfoliating Toner

$8
★★★★★ 4.7 (1.2K)

Customers love this toner for its ability to smooth skin texture and even out tone. The glycolic acid helps enhance luminosity, making skin appear brighter and more radiant. It's suitable for daily use, providing gentle exfoliation that reveals a healthier complexion over time.

Key Ingredients:Glycolic 7%
Volume:100 ml
Skin Type:All Skin Types
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Serum
The Ordinary Multi-Peptide + Copper Peptides 1% Serum
The Ordinary

Multi-Peptide + Copper Peptides 1% Serum

$32
★★★★★ 4.8 (1.2K reviews)

Customers appreciate this advanced age-supporting serum for its ability to improve skin texture and provide antioxidant support. Many have noted visible results in skin firmness and hydration, making it a staple in their skincare routines. Its lightweight formula absorbs quickly, leaving the skin feeling refreshed and revitalized.

Key Ingredients:Copper Peptides
Volume:30 ml
Skin Type:All Skin Types
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Serum
The Ordinary Hyaluronic Acid 2% + B5 (with Ceramides)
The Ordinary

Hyaluronic Acid 2% + B5 (with Ceramides)

$9.90
★★★★★ 4.8 (1.2K reviews)

Customers appreciate this serum for its ability to provide both instant and long-lasting hydration. The combination of hyaluronic acid and ceramides helps to plump the skin, leaving it feeling soft and supple. It's suitable for all skin types and absorbs quickly without a greasy residue, making it a favorite in daily skincare routines.

Key Ingredients:Hyaluronic Acid, Ceramides
Volume:30 ml
Skin Type:All Skin Types
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Skincare
The Ordinary Niacinamide 10% + Zinc 1%
The Ordinary

Niacinamide 10% + Zinc 1%

$6
★★★★★ 4.8 (1.2K)

Customers love this serum for its ability to smooth and brighten blemish-prone skin. With a lightweight formula, it absorbs quickly and helps to reduce the appearance of imperfections. Many users report noticeable improvements in skin texture and clarity, making it a staple in their skincare routines.

Key Ingredients:Niacinamide, Zinc
Skin Type:Blemish-Prone
Volume:30 ml
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Moisturizer
The Ordinary Natural Moisturizing Factors + HA
The Ordinary

Natural Moisturizing Factors + HA

$6.70
★★★★★ 4.8 (1.2K reviews)

Customers appreciate this moisturizer for its lightweight texture and effective hydration. Formulated with natural moisturizing factors and hyaluronic acid, it provides lasting moisture without feeling greasy. Ideal for all skin types, it helps maintain skin's barrier and leaves a smooth finish, making it a staple in many skincare routines.

Key Ingredients:Hyaluronic Acid
Volume:30 ml
Skin Type:All Skin Types
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Eye Serum
The Ordinary Multi-Peptide Eye Serum
The Ordinary

Multi-Peptide Eye Serum

$25
★★★★★ 4.8 (1.2K reviews)

Customers appreciate the Multi-Peptide Eye Serum for its lightweight formula that effectively targets signs of aging around the eyes. With a blend of advanced peptides, it helps to reduce the appearance of fine lines and puffiness, leaving the skin feeling hydrated and refreshed. Many users report visible improvements in their skin texture and overall brightness.

Key Ingredients:Multi-technology Peptides
Skin Type:All Skin Types
Volume:30 ml
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Foaming Cleanser
The Ordinary Glucoside Foaming Cleanser
The Ordinary

Glucoside Foaming Cleanser

$12.50
★★★★★ 4.8 (1.2K reviews)

Customers appreciate the Glucoside Foaming Cleanser for its gentle yet effective cleansing properties. It maintains the skin's moisture barrier while removing impurities, making it suitable for daily use. Users love its lightweight texture and the refreshing feel it leaves on the skin, contributing to a clean and healthy complexion.

Volume:150 ml
Key Ingredients:Glucoside
Skin Type:All Skin Types
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Serum
The Ordinary Multi-Peptide + HA Serum
The Ordinary

Multi-Peptide + HA Serum

$19.90
★★★★★ 4.8 (1.2K reviews)

Customers appreciate this age-supporting peptide serum for its ability to hydrate and improve skin texture. With a blend of peptides and hyaluronic acid, it delivers noticeable results, leaving skin feeling plump and revitalized. Its lightweight formula absorbs quickly, making it a versatile addition to any skincare routine.

Key Ingredients:Peptides, Hyaluronic Acid
Skin Type:All Skin Types
Volume:30 ml
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Recent Reviews

“The order placed in November for items totaling 57 euros never arrived and was returned to England. Attempts to contact customer service for a refund or reshipment have gone unanswered.”
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SitejabberThe Ordinary
“Ordered in December and still waiting for updates on missing products. No communication or refund despite multiple attempts to contact customer service. Considering purchasing from a different supplier.”
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SitejabberThe Ordinary
“This product line has been a favorite for two years due to its affordability and the ability to customize routines with products featuring specific ingredients.”
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SitejabberThe Ordinary
“This toner has improved my skin texture and makes my skin feel great after months of use.”
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SitejabberThe Ordinary
“I have consistently had positive experiences with this brand over the years, enjoying a variety of products that my family also uses. It remains one of my favorites.”
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TrustpilotThe Ordinary
“The order was never received, and there was no response to my inquiries. I am now attempting to cancel the order for a refund.”
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TrustpilotThe Ordinary
“The order was shipped promptly, but delivery has been delayed due to incorrect sender details. Customer support has been unresponsive, and I’m unable to resolve the issue with UPS.”
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TrustpilotThe Ordinary
“The order number provided does not match their system, leading to confusion and poor customer service. There are concerns about order management and communication, with a strong desire to avoid future purchases.”
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TrustpilotThe Ordinary

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“The brand features clean, simple ingredients, but requires a solid understanding of skincare. While the caffeine eye serum works for basic needs, it may not deliver dramatic results.”
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ThingtestingThe Ordinary
“This skincare brand is reliable, and their niacinamide products effectively reduce dark spots and irritation. I am eager to explore more of their offerings.”
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ThingtestingThe Ordinary
“The lactic acid plus HA improved my skin's smoothness, and I ended up enjoying it more than I initially thought. It's also affordable, making it a good recommendation.”
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ThingtestingThe Ordinary
“The brand has a mix of effective and less impressive products. The acid peel is a standout, while the squalene cleanser was just average. Future exploration of their offerings is likely.”
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ThingtestingThe Ordinary

We couldn't find any recent reviews. Please check other resources for more information.

“This serum improves skin appearance, making it look plump and fresh after three weeks of use, and offers good value for money.”
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ProductreviewThe Ordinary
“The Ordinary Niacinamide 10% + Zinc 1% serum effectively tackles pigmentation and brightens skin over time, though its sticky texture during application is a minor drawback.”
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ProductreviewThe Ordinary
“The serum caused skin irritation, likely due to its high niacinamide concentration. Despite being budget-friendly, its sticky texture and strong formula make it unsuitable for my routine.”
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ProductreviewThe Ordinary
“After using this product for eight months, I have not experienced seborrheic dermatitis, which was a daily struggle before. I apply it every morning.”
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ProductreviewThe Ordinary

We couldn't find any recent reviews. Please check other resources for more information.

Customers Common Issues

Common IssuesWhat You Can Do as a Customer
Delayed or missing orders
  • Contact customer service for order status updates.
  • Check tracking information for delivery issues.
  • Consider alternative suppliers for urgent needs.
Unresponsive customer service
  • Try reaching out via social media channels.
  • Document all communication attempts for reference.
  • Request a refund through your payment provider.
Incorrect order details
  • Double-check order confirmation for accuracy.
  • Contact support with correct details for resolution.
  • Keep records of all order confirmations received.
Skin irritation from products
  • Patch test new products before full application.
  • Consult a dermatologist for product recommendations.
  • Discontinue use if irritation occurs immediately.
Confusing product effectiveness
  • Research product reviews before purchasing.
  • Ask for recommendations from skincare professionals.
  • Start with smaller sizes to test effectiveness.
Sticky texture of serums
  • Apply serums on damp skin for better absorption.
  • Layer with a lightweight moisturizer to mitigate stickiness.
  • Consider alternatives with lighter formulations.

Reviews

5.0
5.0 out of 5 stars (based on 1 review)
Excellent100%Very good0%Average0%Poor0%Terrible0%

Why You Should Buy The Ordinary Directly from Their Site

September 1, 2025

Seriously, The Ordinary’s prices are unbeatable. I’m obsessed with their Glycolic Toner and Niacinamide Serum. Pro tip: save money by ordering directly from their website, where you get free shipping on orders over $25 and better prices than Amazon.

Hannah S
​

Save Advices

Sign up for The Ordinary newsletter to get exclusive 10% off your first online order.
Join The Ordinary membership program for periodic 15% discounts and early sale alerts.
Use The Ordinary app to access app-only perks like 10% off and free shipping offers.
Redeem points earned from purchases for up to 20% off future orders via The Ordinary rewards.
Apply student, teacher, medical, or military discounts for an additional 10-15% savings at checkout.
Look for The Ordinary seasonal sales offering up to 25% off sitewide on skincare products.
Use third-party cashback sites to get 5-8% cashback when buying The Ordinary online.
Purchase discounted The Ordinary gift cards or apply valid coupons for 10-20% off your total.

The Ordinary Coupons & Promo Codes

TODAY'S BEST OFFER

December 9, 2025
23
%
OFF
Code

The Ordinary Promo Code: 23% Off

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