Overstock Furniture Review



Rating 3,2
Buyer Contentment: 64%
Category: Furniture Stores
Our Conclusion: Fair

Do you want to avoid running around multiple furniture stores to find the perfect piece? Well, look no further – Overstock Furniture is here! Overstock Furniture has an extensive selection of quality furniture at a fraction of the cost. Their store credit makes it easy to pay for your items over time. In this article, we’ll provide an in-depth review of Overstock Furniture so that you can make an informed decision when shopping for your home.

About Overstock

Overstock.com is an online retailer that has been in the business of selling furniture and home goods since 1999. Over the years, the company has built a strong reputation for offering high-quality products at affordable prices. Customers can find many furniture options on Overstock.com, including sofas, chairs, beds, dining sets, and more.

One thing that sets Overstock apart from other online retailers is its commitment to customer support. The company offers a variety of resources to help customers make informed decisions about their purchases. This includes detailed product descriptions, specifications, customer reviews, and ratings.

Moreover, suppose customers have questions or concerns about their orders or products. In that case, they can quickly contact Overstock’s customer support team via phone or email. The group is known for being responsive and helpful in resolving issues promptly and efficiently. Overall, Overstock is an excellent choice for anyone purchasing quality furniture at reasonable prices while receiving top-notch customer service.

Types of Furniture

Overstock Bufet Cabin

Overstock Furniture boasts a vast array of furniture options. From bedroom sets to dining room tables and even outdoor furniture, there are many items to choose from. However, the selection process may be overwhelming for some customers as it can be challenging to navigate all the choices.

Unfortunately, while Overstock Furniture offers plenty of options for shoppers, its customer service has been known to need to catch up. Some customers have reported poor experiences with delivery and assembly services. Additionally, getting in touch with customer service representatives can be a hassle.

Despite these potential drawbacks, those willing to put in the extra effort may find Overstock Furniture worth checking out due to its wide variety of furniture options at affordable prices.

Best Selling Rugs Review

SAFAVIEH Natural Fiber Marina Basketweave Seagrass Rug

Overstock SAFAVIEH Natural Fiber Marina Basketweave Seagrass Rug

The SAFAVIEH Natural Fiber Marina Basketweave Seagrass Rug is a beautiful addition to any home. Made from natural seagrass, this rug boasts a unique texture that adds depth and warmth to any room. The basketweave design ensures durability and makes it easy to clean. Plus, the neutral color scheme allows for easy coordination with other furniture pieces in your home.

Suppose you’re considering purchasing the SAFAVIEH Natural Fiber Marina Basketweave Seagrass Rug online. In that case, you’ll be pleased to know that Overstock offers free shipping. And if, for some reason, you’re not satisfied with your purchase, Overstock also provides free return shipping within 30 days of delivery. This eliminates the hassle of worrying about additional costs associated with returns or exchanges.

Overall, the SAFAVIEH Natural Fiber Marina Basketweave Seagrass Rug is an excellent choice for anyone looking to add a natural elegance to their living space. With its stunning design and durable construction, this rug will impress guests and provide comfort for years to come – all while benefiting from Overstock’s convenient shipping policies.

Alexander Home Tremezzina Printed Distressed Area Rug

Overstock Alexander Home Tremezzina Printed Distressed Area Rug

Suppose you’re looking for a statement piece to anchor your living room. In that case, the Alexander Home Tremezzina Printed Distressed Area Rug is an excellent option on Overstock. The muted colors and distressed pattern give it a vintage feel that adds character and warmth to any space. This rug is made with durable materials and is perfect for pets or kids.

However, be aware of potential issues with customer service from Overstock. While their prices may be attractive, some customers have reported poor experiences with shipping delays or damaged items upon delivery. It’s essential to read reviews and research before purchasing from any online retailer, including Overstock.

Overall, if the Alexander Home Tremezzina Printed Distressed Area Rug catches your eye on Overstock, it could be an excellent investment for your home decor. Just make sure to weigh the potential risks of using an online retailer like Overstock and take steps to protect yourself if anything goes wrong with your order.


Quality is an essential factor when it comes to purchasing furniture. The overall quality of a piece can affect its functionality, durability, and aesthetic appeal. However, quality does not just end with the product itself; customer service is another significant aspect that contributes to the experience of buying furniture. Unfortunately, in the case of OverstockFurniture, their customer service has been described as poor by many customers.

One particular issue from Overstock’s customer service is its return fee policy. Many customers have expressed frustration over paying a return fee for faulty items that do not meet expectations. This is an additional cost on top of the already expensive purchase price and may deter potential buyers from considering Overstock Furniture in the future.

In summary, while Overstock Furniture may offer stylish pieces at affordable prices, its poor customer service and inconvenient return fee policy detract from the overall quality of its brand. As consumers become increasingly discerning about where they spend their money, companies like Overstock Furniture need to take note and improve upon these aspects to remain competitive in today’s market.


When it comes to furniture shopping, price is always a top consideration. Consumers can buy anything from high-end designer pieces to budget-friendly finds in today’s market. But where does Overstock Furniture fit in? Compared to competitors like Wayfair, Overstock offers competitive prices for quality furnishings. Their user-friendly website features various styles and brands catering to different budgets.

One notable advantage of shopping at Overstock is their online inventory clearance sales which offer even more affordable prices on already discounted items. These deals are perfect for shoppers who want to snag great finds without breaking the bank. Additionally, Overstock offers free shipping on all orders, which makes it an attractive option for customers who wish for both convenience and affordability.

Overall, if you’re looking for high-quality furniture that will stay in the bank, Overstock is worth checking out. Its vast selection of products and wallet-friendly prices stands out as a top furniture player against giants like Wayfair.

Discount and Coupons

If you’re looking for high-quality furniture at a discounted price, then Overstock is the perfect place. The online retailer offers an array of furniture pieces from various brands and styles. Moreover, they offer occasional discounts and coupons that help you save money on purchases.

One way to get notified about these promotions is by subscribing to their newsletter or following them on social media platforms. Another way is by regularly checking their website, as they post their current deals on the homepage.

However, if you’ve already made a purchase and realized that there’s an available discount code, don’t worry! You can still use it by contacting customer service with your order number and the discount code. They will then issue a refund for the price difference or provide a new shipping label that reflects the updated cost. So watch for coupons or discounts when purchasing anything from Overstock Furniture!

Overstock Discount Coupon Valid Until


The shipping experience can make or break a customer’s company perception. In the case of Overstock Furniture, their shipping process has left some customers with a negative impression. Several reviews mention issues with delivery and call backs for missed appointments. One customer stated that they were “disappointed” with the lack of communication from the delivery team and had to call multiple times to get updates on their order.

Another common issue mentioned in reviews is damaged or missing items upon delivery. One frustrated customer claimed they would “never purchase from Overstock again” after receiving damaged merchandise and having difficulty getting a resolution from customer service. While shipping problems are common in the furniture industry, companies like Overstock must prioritize clear communication and timely solutions when issues arise.

Overall, while Overstock Furniture may offer competitive pricing and an extensive selection, these positive factors are often overshadowed by poor shipping experiences reported by customers online. To improve its reputation and retain customers in the long run, it will be crucial for Overstock to address these consistent complaints regarding its shipping process.

Overstock Bedroom Furniture

Return Policy

If you are considering purchasing furniture from Overstock, it is essential to familiarize yourself with their return policy. The company offers a 30-day return window for most items. Still, the clock starts ticking on the delivery date rather than the purchase date. Suppose there are any issues with your order, or you change your mind after delivery. In that case, you have 30 days from that date to initiate a return.

However, some customers have reported difficulties returning items to Overstock. Some have complained about long hold times and unhelpful customer service representatives. Others warn that Overstock’s strict return policy has left them with only one option besides keeping furniture they do not want or need.

Given these concerns, it may be wise to take extra caution before purchasing from Overstock. Read reviews and thoroughly research the company’s policies before committing to buying anything. Otherwise, you may find yourself in a problematic situation where returning unwanted furniture is not an option – leaving you regretting your decision and vowing never to shop at Overstock again.

Overstock Refunds

If you want to purchase furniture online, you’ve come across Overstock.com. While they may have some good deals on furniture and home decor, their customer service regarding refunds is less than desirable. Many customers have reported being given the run around when trying to get a refund for a faulty or damaged item.

Not only that, but some customers have also claimed that they have yet to receive their refund. This customer service can leave a bad taste in your mouth and make you think twice about ever shopping with Overstock again.

In conclusion, while Overstock may seem like an excellent place to find deals on furniture, its lackluster customer service regarding refunds can be frustrating and leave customers feeling cheated. It’s essential to research before making large purchases online and consider alternatives if you want peace of mind knowing your money will be refunded if needed.

Customer Service

If you’re looking for a furniture store with top-notch customer service, look no further than Overstock. The company goes above and beyond to ensure customers are happy with their purchases. They offer a full refund on most items if you’re not satisfied.

In addition to their generous return policy, Overstock also offers a price match guarantee. They’ll match the price if you find the same item for less at another retailer. This is a great way to ensure you get the best deal possible.

Overall, Overstock’s commitment to customer service sets them apart from other furniture retailers. They genuinely care about their customers and will do whatever it takes to ensure they are happy with their purchase.

Customer Reviews and Ratings

It’s essential to understand customer reviews and ratings’ impact on a business. In the case of OverstockFurniture, some customers have had negative experiences that they are eager to share. Many reviewers warn others to “never shop” at this retailer due to issues with delivery times, damaged or missing items, and poor customer service.

While negative reviews like these can damage a business, they also provide valuable feedback that can help improve the customer experience. By reading through these reviews and taking note of common complaints, OverstockFurniture could work to address these issues and make necessary changes to improve its overall satisfaction rating.

Despite some negative reviews, it’s worth noting that there are still many positive experiences shared by happy customers who praise Overstock Furniture for their affordable prices and quality products. Ultimately, while online reviews should be considered when making purchasing decisions, consumers must weigh all factors before deciding whether or not to shop at any given retailer.

Top Customer Reviews

If you’re looking for affordable and stylish furniture, look no further than Overstock! I recently purchased a rug and dining table from Overstock and couldn’t be happier with my experience.

As someone who regularly shops online for furniture, I’ve tried various retailers like Wayfair, but I always come back to Overstock for their quality and excellent customer service.

I was a bit hesitant to order from Overstock again after reading some negative reviews about canceled orders and damaged items, but I decided to take a chance, and I’m so glad I did.

When my rug arrived damaged, I contacted Overstock customer service, and they quickly resolved the issue by sending me a return label and a replacement rug. I was impressed with how efficiently they handled the situation and how friendly the customer service rep was.

In fact, I’ve had multiple positive experiences with Overstock customer service over the years, whether it’s through a phone call or online chat. They always respond promptly and are willing to help with any issue.

One thing I appreciate about Overstock is their return process. They make it easy to ship items back if they don’t work out, unlike some other online furniture stores that can give you the runaround.

Overall, I highly recommend Overstock to anyone in the market for new furniture. Don’t let negative reviews scare you away – my experience with Overstock has been nothing but positive. Give them a chance, and you won’t be disappointed!

Overstock Furniture Dinner Set

I recently purchased furniture from Overstock, and my experience was okay. The website was easy to navigate, and I found what I was looking for. However, I had to call customer service to inquire about the status of my order, and the representative wasn’t very helpful. It took a few business days for the furniture to arrive, but unfortunately, it arrived damaged. I contacted Overstock to cancel the order, and they were able to provide me with a return label. While I appreciate their willingness to resolve the issue, I was disappointed that I had to pay for the return shipping. 

In terms of customer reviews, I read both positive and negative reviews for Overstock before making my purchase. Some customers had great experiences with the company, while others had horrible customer service and product issues. I also looked at reviews for Wayfair, another online furniture retailer, to compare. Ultimately, I decided to go with Overstock because they had a slightly better rating on the Better Business Bureau (BBB) website.

Overall, my experience with Overstock was just okay. While they had some issues with customer service and product quality, they did attempt to resolve the issue in a timely manner. I may consider ordering from them again in the future, but I will definitely be more cautious and read the return policy carefully.


In conclusion, Overstock Furniture is an excellent option for those looking to furnish their home on a budget. With a wide variety of styles and products available, customers will surely find something that suits their tastes and needs. The website is easy to navigate, and the prices are very affordable.

However, it’s important to note that some customers have reported issues with the quality of certain items. While this may be expected when shopping at such low prices, it’s still worth considering before purchasing. Additionally, some items may require assembly, which could be challenging for those with limited DIY skills.

Overall, if you’re willing to take the risk on potential quality issues or assemble the furniture yourself, Overstock Furniture could be an excellent choice for budget-conscious shoppers in need of new furnishings.


What is Overstock?

Overstock is an online retailer that sells various products, including furniture, home decor, bedding, clothing, and jewelry. The company was founded in 1999 and is based in the United States.

How do I place an order on Overstock?

To place an order on Overstock, add the items you want to your shopping cart and proceed to checkout. You must provide your shipping and billing information and choose a payment method. Once you have confirmed your order, it will be processed and shipped to you.

Does Overstock offer free shipping?

Overstock offers free shipping on many products, although some items may require a shipping fee. You can check the shipping details on each product page before placing your order.

What is Overstock’s return policy?

Overstock’s return policy varies depending on the product. For a full refund, most items can be returned within 30 days of delivery. However, some things may have different return policies. You can check the return policy on each product page or contact Overstock customer service for more information.

How can I contact Overstock customer service?

Contact Overstock customer service by phone, email, or live chat. The company’s customer service hours are Monday through Friday, 8:00 am to 10:00 pm ET, and Saturday through Sunday, 9:00 am to 9:00 pm ET. You can find the contact information on the Overstock website.

Does Overstock have a loyalty program?

Yes, Overstock has a loyalty program called Club O. Members of Club O receive free shipping on every order, earn reward points for purchases, and access exclusive discounts and deals. Membership costs $ 19.95 per year.

Is Overstock a reliable company?

Overstock has been in business since 1999 and is a well-established online retailer. The company has a good reputation for quality products and customer service. However, some customers have reported issues with shipping and returns. Reading product reviews and checking the return policy before purchasing is always a good idea.

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