Mytheresa Review

Mytheresa

MYTHERESA

Rating 4,5
4.5/5
Buyer Contentment: 90%
Our Conclusion: Excellent

Table of Contents

What Is MYTHERESA?

Mytheresa is an online retailer that specializes in luxury fashion. The company was founded in 2006 by Thomas Meyer and his wife, Theresa, in Munich, Germany. Mytheresa offers a curated selection of clothing, shoes, handbags, and accessories from over 250 authentic luxury brands of the world’s most sought-after fashion designers, from leading designers like Gucci, Balmain, YSL, and more. Customers can shop directly on the Mytheresa.com website or through the Mytheresa app. The head office address of mytheresa.com GmbH is located at Marsstrasse 6 a-c, 85551 Kirchheim-Heimstetten, Germany.

Is MYTHERESA.com a Scam?

MYTHERESA.com is an online luxury fashion shop that specializes in high-end luxury designer fashion. MYTHERESA.com has garnered positive ratings from customers worldwide who appreciate its fast delivery times, authentic luxury products, and 24/7 customer service. Despite its growing popularity and positive reviews, some people have begun questioning whether MYTHERESA.com is legitimate or a scam. 

The website states that it’s “setting new standards for luxury shopping worldwide” with a “100% authenticity guarantee,” which means shoppers can feel safe when purchasing their high-end designer clothing and accessories online.

Is MYTHERESA legit?

This is a question that many people ask when they are looking for original clothing from authentic and trustworthy designers. The answer is yes! Mytheresa is a legitimate website that features in media and sells only authentic new arrivals items from top luxury designers. You can be sure that you are getting the real deal when you shop at the Mytheresa website or while using the app available for Android and iOS.

MYTHERESA Customer Reviews

Top Positive Reviews

“I got Moon Boots in size 6/39 from Mytheresa, which is literary everywhere (Glacier black, I believe). Express shipping to the UK took 5 days from the day I purchased, a slight delay but nothing serious (it was stated on the website that delays are likely to happen). I became concerned when I did not receive the shipping email two days later and contacted customer support. They reassured me that it would come on schedule, which it did. Really pleased with the service; everything is in the original packing, undamaged in any way, well wrapped inside as well, ideal if ordering as a present. I will undoubtedly return as a client.”

“My Theresa provides excellent service, and the customer service crew is quite helpful. I’ve placed several orders in the past and was concerned about the late shipping based on the current reviews. I ordered on Christmas Eve, and it arrived on January 2nd, which is outstanding service.”

“Mytheresa was my first purchase, and the pricing for the Hogan sneakers was relatively low during the sale. The site promised that the item would be dispatched within 2-3 days. However, it took 10 days to arrive. Thus, 1 star is deducted for that. Honestly, I expected delays because it is peak season, and sales are in full swing. It’s a gift for Mytheresa, alright if it’s a little late. DHL was speedy after the cargo was shipped. I got it today, immediately before Christmas Eve. 

I’m thrilled with the sneakers. They were in pristine shape, with no scratches and no ceased. They were brand new and had never been worn before.”

Top Negative Reviews

“I paid $100 more than Harrods for a pair of expensive overpriced shoes from Mytheresa and received nothing to show for it beneath the tree. My girlfriend was enraged. Shipping time is from 2 days to 2 weeks. I’ll never buy anything from this business” gain. I forgot… the money was removed from my account in minutes, which appears to be a Ponzi scheme.”

“This is the worst service I have ever had. I ordered a pair of £1,200 Louboutins, but after just one wear the boots, the soles were destroyed and felt like cardboard. The company, MyTheresa, has not responded to my emails. Based on their customer service reviews, I can’t say I’m surprised. My fiance is devastated and blames herself, and I’m left wondering whether or not the boots are authentic.”

“Horrible turnaround and assistance from the company. Any December MYTHERESA placed will (ideally) be sent on December 29th. I received an email stating that my package would be shipped “within the following day,” which, for Mytheresa, meant three days later.”

Does MYTHERESA Have Sales & Coupon Codes?

Yes, the website sells men’s and women’s clothing sections. When it comes to designer fashion, Mytheresa is one of the best online retailers around. They offer plenty of great deals and sales, with discounts of up to 70% on some items. Plus, they have big sales throughout the year, so you can always expect to find a good deal. The holiday season is always big, with massive Black Friday and Cyber Monday sales. To keep up with sales, follow social media for the latest and greatest updates.


Mytheresa Discount Coupon Valid Until

Clothing Quality

When shopping for clothing, many people want to know that the items they buy are authentic and of good quality. At Mytheresa.com, shoppers can be confident that they are getting genuine products and expect fast service. Mytheresa is one of the quickest sites to deliver orders except on Christmas Eve and holidays!

MYTHERESA Delivery Review. Shipment Cost

If you’re looking for a premium shipping experience from the UK, look no further than Mytheresa. Delivery is free of charge for all orders over £600 within the United Kingdom!

With express shipping options of 1-2 business days, you can get your order faster than ever for only £14, or a premium shipping option of 2-3 business days that costs £8. DHL courier is responsible for delivering packages to the United Kingdom. And with their excellent CS, you can be sure that your shopping experience will be top-notch.

Shannon Goodwin: “I placed my order on a Sunday afternoon and was thrilled to receive an email confirmation within minutes. My items shipped the following Monday, and I received them on Wednesday – just in time for my weekend plans! The packaging was impeccable – each item was wrapped in tissue paper and placed in a sturdy box. I was impressed with the overall experience and will definitely be ordering from Mytheresa again in the future.”

The company also offers to ship to countries worldwide, over 140 of them in total. Shipping fees start at a measly €5,95, but unfortunately, those prices vary depending on the country you’re shipping to. If your order is large enough, we’ll ship it to you for free anywhere in the world.

For example, free shipping is available for:

  • Europe on orders over €300, depending on the country
  • United States on orders over $300
  • Canada on orders over €800 

You can peruse the list of countries on the Mytheresa.com website.

MYTHERESA International Shipping: List of Countries

Customers worldwide can now enjoy MYTHERESA’s selection of high-end fashion items thanks to their new international delivery service. With this latest initiative, customers in over 140 countries can easily shop the most sought-after pieces from top designers like Gucci, Dolce & Gabbana, and Prada. 

The MYTHERESA international delivery system features a simple checkout process that eliminates language barriers so customers can make their purchases quickly and easily. They offer reliable delivery partners worldwide to ensure orders arrive on time and in perfect condition. 

Additionally, customers can track their orders in real-time via the website or mobile app using the tracking number received after placing the order. Hence, they know exactly when they will arrive at their destination.

MYTHERESA ships across Europe, Asia, North America, Latin America, Africa, and Oceania. The countries include:

  • USA
  • Australia
  • Argentina
  • Bahamas
  • Belgium
  • Canada
  • Costa Rica
  • China
  • Denmark
  • Greece
  • Finland
  • Hong Kong
  • France
  • New Zealand
  • Mexico
  • India
  • United Kingdom
  • and more (over 130 countries).
Mytheresa Gucci

How to Return Your Purchase to MYTHERESA and Get a Refund

By the Return Policy, returns and exchanges are always free at MYTHERESA. To free returns an item(s), follow the instructions:

  1. Follow this link to access the returns portal: returns.mytheresa.com.
  2. Select the item(s) you wish to return and choose a reason from the dropdown menu. To generate and print the returns label, you must complete this step.
  3. Gather your items and place them back in their original packaging. Make sure to attach the provided returns label before continuing.

As soon as MYTHERESA receive your returned item(s), they will be thrilled to confirm your refund!

You should contact their CS team within 30 days of receipt to initiate the process. After that, they provide you a return shipping label. Please note that returns and exchanges process with the same carrier that shipped your order. Remember, they need time to receive and inspect your return for up to 14 days. Once your return is processed, you will be noticed by email confirmation. Refunds are paid back to the original payment method. Typically, they take about seven days.

Who Delivers for MYTHERESA in the UK?

For customers who order items from mytheresa.com, Royal Mail will be the primary provider of shipment services. Customers can expect orders to arrive within two to three days after they are placed using this method. For those who opt for express delivery services provided by DPD, orders will be shipped on the same day or the next day, depending on when it was placed.

Is MYTHERESA Safe? 

For those looking for a secure shopping experience, MYTHERESA may be the perfect fit. With a focus on safety and security, customers can rest assured that their purchases will be safe when shopping at MYTHERESA.

MYTHERESA provides customers various payment methods, including PayPal and credit card payments. The site also uses SSL encryption to protect all personal information entered by customers during checkout. Furthermore, MYTHERESA is committed to only working with reputable shipping companies that prioritize the safe arrival of all orders on the website.

These additional precautions ensure shoppers have peace of mind when shopping at MYTHERESA. Whether looking for new additions to your wardrobe or gifts for friends and family members, the site has something special for everyone!

Does Mytheresa Sell Fakes?

The first thing to note about this retailer is its commitment to selling only authentic designer products. Mytheresa works directly with the top designers in the world and has strict guidelines when it comes to the authentication of goods. This ensures customers can rest assured knowing they purchase genuine items every time. In addition, all orders come with a Certificate of Authenticity guaranteeing the authenticity of each product purchased. Customers can be confident their purchase is always genuine when shopping at this luxury retailer. 

Popular Brands at MYTHERESA

MYTHERESA is a premier online shopping destination for opulence fashion, offering customers a unique selection of designer labels. With hundreds of coveted men’s and women’s most prestigious brands, MYTHERESA has become one of the leading fashion retailers. Among the many popular brands available at MYTHERESA, the top 20 are:

mytheresa dolce and gabbana
Acne Studios

Acne Studios – a Swedish-based brand renowned for its iconic streetwear aesthetic and modern silhouettes. They create timeless pieces that are sophisticated yet effortless pieces, making them ideal for everyday wear. Whether you’re after an oversized coat or a cozy knit sweater, Acne Studios will have something to suit your style needs. The label also offers an extensive range of accessories, such as bags and shoes, that provide the perfect finishing touches to any outfit.

Alexander McQueen

Alexander McQueen is one of the most popular brands amongst fashion enthusiasts and luxury shoppers worldwide. MYTHERESA is proud to offer a wide selection of Alexander McQueen items that will please even the pickiest of customers.

Balenciaga

Balenciaga is one of the most sought-after brands at MYTHERESA, offering up-to-date styles that embrace a modern take on classic designs. Those who showon’t MYTHERESA will find clothing, accessories, and footwear from the iconic French label at this online store. From its signature logo printed apparel to its statement leather bags, it has something for everyone.

Balmain

Balmain is one of the most popular labels available in MYTHERESA, a French fashion house celebrated for its sartorial excellence since 1945. This iconic brand combines modern elements with timeless silhouettes. It offers a wide range of clothing and accessories that are perfect for any occasion. Balmain pieces have become essential to many wardrobes due to their timelessness, versatility, and quality craftsmanship.

Burberry

Burberry is a British fashion house with over 160 years of experience creating timeless pieces beloved by celebrities and trendsetters. From chic trench coats to luxurious scarves and bags, there’s sure to be something perfect in their range. With iconic tartan prints and eye-catching details, these pieces make an ideal addition to any wardrobe. Every item has been carefully crafted with high-quality fabrics and exquisite attention to detail.

Bottega Veneta

Bottega Veneta is an Italian luxury house founded in 1966 by designer Michele Taddei and leather craftsman Vittorio Moltedo. The brand is known for its signature Intrecciato Weave, seen in its iconic leather bags such as The Pouch and The Cassette Bag.

Brunello Cucinelli

Brunello Cucinelli is an Italian fashion house that focuses on creating timeless pieces with luxurious quality and craftsmanship. The brand was founded in 1978 by Brunello Cucinelli. It has since become renowned for its classic designs and dedication to ethical production processes. The label’s collection at MYTHERESA includes men’s and women’s apparel such as trousers, coats, jackets, knitwear, shirts, and more. For maximum comfort and style, all items are made using only the finest materials, including pure cashmere, lightweight wool, and soft cotton blends.

Chloé

Chloé is the leading name in the world of couture. From cashmere sweaters to sophisticated blazers, Chloé exudes classic French elegance. The brand’s iconic pieces boast timeless designs crafted from the finest materials, a truly luxurious experience. MYTHERESA stocks an array of accessories and apparel from this coveted brand, perfect for adding a touch of effortless sophistication to any ensemble.

Christian Louboutin

Christian Louboutin is a luxury label founded in 1991. It has become a go-to for shoppers seeking high-end fashion that’s timeless yet trendy. From its iconic red-soled stilettos to its statement bags and accessories, Christian Louboutin offers something for everyone. MYTHERESA offers exclusive collaborations with Christian Louboutin, giving customers access to limited-edition styles they won’t find anywhere else.

Dolce u0026 Gabbana

Dolce u0026 Gabbana is a luxurious Italian fashion house that offers opulent designs. The brand has been creating collections since 1985 that focus on making women feel beautiful and confident. At MYTHERESA, customers can shop for pieces from Dolceu0026Gabbana’s latest collection – its glamorous gowns and dresses, smart suits, and timelessly stylish accessories. Their designs are renowned for their exquisite craftsmanship and attention to detail, featuring bold colors and eye-catching patterns that flatter many body types.

Givenchy

Givenchy has become one of the most popular brands among fashion enthusiasts. Founded in 1952 by Hubert de Givenchy, this French luxury label is renowned for its unique designs that remain timeless and chic. From ready-to-wear to haute couture, Givenchy offers customers a wide selection of clothing and accessories to choose from that can make any look stand out. 

Gucci

Gucci is the one name that stands out from the rest when it comes to opulent fashion. Founded in Florence in 1921, Gucci has become a worldwide symbol of quality and elegance. As one of the top brands featured at MYTHERESA, their selection of iconic pieces always impresses. From signature bags and shoes to timeless accessories and ready-to-wear garments, you’ll find an array of stylish options that will turn heads wherever you go.

Isabel Marant

Isabel Marant is a French brand that designs casual and formalwear for women, elegantly combining feminine elegance with a touch of rebellion. Isabel Marant’s clothing lines feature timeless silhouettes that are perfect for any occasion. From luxurious everyday pieces to edgy statement items, Isabel Marant provides a unique range of on-trend looks that will instantly upgrade any wardrobe. From ready-to-wear garments to accessories such as bags, shoes, and jewelry, everything from this label is designed to perfection – no wonder it’s so popular!

Jimmy Choo

Jimmy Choo is a British footwear company founded in 1996 by designer Tamara Mellon and former Vogue accessories editor. It has become known for its sleek silhouettes and bold craftsmanship. At MYTHERESA, customers can explore Jimmy Choo’s diverse styles, from stiletto heel sandals to thigh-high boots or classic loafers with intricate detailing. Whether looking for the perfect unique occasion shoe or an everyday staple, MYTHERESA stocks a variety of sophisticated pieces designed to make a statement.

Loewe

Loewe is a Spanish fashion house renowned for their craftsmanship and avant-garde designs. Since 1846, Loewe has been creating timeless pieces with an effortless modern edge. Their collections are crafted from premium materials such as fine leather and luxurious fabrics, making them perfect additions to any wardrobe or accessory collection.

Moncler

Moncler is an Italian label renowned for its stylish and comfortable outerwear. The Moncler collection at MYTHERESA features a range of down jackets, coats, and knitwear designed to keep you warm in cold weather. Add a touch of elegance to your wardrobe with this iconic brand’s luxurious designs.

Prada

Prada has been a leader in chic fashion since 1913, and MYTHERESA is proud to offer Prada’s iconic designs to its customers. Prada offers something for everyone who loves quality craftsmanship and timeless style, from apparel to handbags, footwear, and accessories. Prada’s collections feature classic silhouettes with modern updates that make them stand out above the rest.

Saint Laurent (YSL)

Saint Laurent (YSL), founded in 1961 by Yves Saint Laurent and Pierre Bergé, Saint Laurent has become a household name among chic fashion lovers. From sleek leather jackets to statement-making dresses, this iconic brand offers an array of pieces that will make any wardrobe pop. With their timeless silhouettes and luxurious fabrics, it’s easy to see why this brand has become such a beloved staple in the fashion world.

Valentino

Valentino is an Italian fashion house known for its exquisite haute couture designs and sophisticated aesthetic. At MYTHERESA, shoppers can explore Valentino’s latest collections and find pieces that will elevate any wardrobe. From classic Rockstud pumps in vibrant colors to bold printed dresses, there’s something to suit every taste and occasion. The brand also offers an array of statement accessories such as scarves, bags, and sunglasses – perfect for adding a touch of glamour to any outfit.

Valentino Garavani

Valentino Garavani was founded in 1965 by Valentino Garavani and Giancarlo Giammetti. The brand has grown to become a worldwide leader in the fashion industry. At MYTHERESA, shoppers can find Valentino’s iconic collections for men, women, and children, including ready-to-wear pieces and accessories such as handbags, shoes, and jewelry. The brand is renowned for its sophisticated aesthetic featuring bold colors, detailed embroidery, and distinctive prints across all product categories.

mytheresa man and woman denim

MYTHERESA Men Clothing

MYTHERESA provides a wide variety of fashion-forward designs for the modern man. From classic staples to contemporary pieces. MYTHERESA Men’s Clothing has something to fit any style or occasion. Whether you are looking for an everyday look or something special for a night out, MYTHERESA Men Clothing has plenty of options. 

The collection features timeless menswear that is designed with quality craftsmanship and attention to detail in mind. With everything from coats and sweaters to shirts and trousers, the MYTHERESA Men’s Clothing line offers elevated wardrobe basics that are perfect for any look.

The men’s category of the MYTHERESA website includes:

  • Clothing, which includes jackets, sweats, coats, knitwear, t-shirts, shirts, pants, shorts, Polo shirts, jeans, activewear, underwear, and swimwear
  • Shoes, including sandals, loafers, sneakers, boots, formal shoes, slippers, Derby shoes, espadrilles, and summer shoes
  • Bags, which cover crossbody bags, pouches, travel bags, tote bags, backpacks, belt bags, mini models, and summer bags
  • Accessories, including hats, wallets, scarves, belts, sunglasses, jewelry, ties and bowties, gloves, tech accessories, glasses, socks, cufflinks, key rings, and washbags
  • Vacation items include clothing, swimwear, bags, summer knitwear, sunglasses, hats, and shoes.

MYTHERESA Women Clothing

MYTHERESA is the perfect place to find fashionable and high-quality clothing for women. With a wide selection of leading designer brands, they offer an array of stylish options that meet every fashionista’s needs. From everyday staples like jeans and t-shirts to unique statement pieces like dresses and blazers, everything you need can be found on MYTHERESA.

Furthermore, their fast dispatch and easy returns policy make shopping at MYTHERESA hassle-free. So if you’re looking for trendy clothes that won’t break the bank, head to MYTHERESA Women’s Clothing today!

The women’s category of the MYTHERESA website includes:

  • Clothing, including dresses, knitwear, tops, jackets, pants, skirts, coats, suits, jeans, shorts, activewear, beachwear, jumpsuits, leather items, and even bridal clothes
  • Shoes, which include sandals, boots, ankle boots, sneakers, flat shoes, pumps, mules, espadrilles, evening shoes, summer shoes, bridal footwear, heeled options, and platform shoes
  • Bags, including shoulder bags, tote bags, crossbody models, clutches, evening bags, beach bags, evening bags, bucket bags, backpacks, belt bags, bridal bags, luggage, and more
  • Accessories, covering sunglasses, hats, belts, scarves, hair accessories, small leather goods, home accessories, gloves, summer accessories, glasses, sports items, and gifts
  • Jewelry, including fine and demi-fine jewelry, earrings, necklaces, watches, rings, bracelets, and fashion jewelry
  • Vacation, which covers summer dresses, sunglasses, cover-ups, swimsuits, bikinis, beach bags, hats, summer shoes, and more

How to Contact MYTHERESA Support Team

If you have any questions or concerns about your order, you must know how to contact their team of experts. Getting in touch with MYTHERESA is accessible through their website. Just click on ‘Contact Us’ at the bottom of their homepage. You can then fill in a short form with all your relevant contact information and details regarding your question or concern. Once submitted, one of their customer care service representatives will get back to you as soon as possible with an answer or solution based on your query.

Also, you can write an email directly to Customer Care service at customercare@mytheresa.com, call by phone at +49-89-127695-100, or send a fax at +49-89-127695-200

MYTHERESA Pros & Cons

Pros

  • provides a large assortment of stylish and designer things, making it a one-stop shopping destination for many different types of customers
  • shipping to more than 140 countries worldwide
  • to achieve exceptional client satisfaction, offer free 30-day returns
  • rapid delivery, assuring a pleasurable buying experience
  • carries only high-quality items to ensure long-term performance
  • has a significant market reputation, indicating that this is a reliable company

Cons

  • there may be occasional delivery issues
  • returns are not accessible if customers send a return shipment from a country other than the original delivery location (for example, Australia)
  • for example, if an order was shipped to the United Kingdom, it must also be returned from the United Kingdom

Is MYTHERESA Worth It?

Mytheresa’s position in the fashion market is unquestionably prominent. The company has existed for many years and has an outstanding reputation. In addition, Mytheresa sells a vast assortment of fashion clothing and accessories, each of which is well-made and reasonably priced. Mytheresa additionally offers free returns and international shipping. Therefore, the company is unquestionably worth doing business with.

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